Pak-ID App Now Handles Passport Fingerprints: Complete Guide for Overseas Pakistanis. Pakistan has finally solved the biggest hurdle in its online passport system: fingerprint verification errors. The Directorate General of Immigration & Passports (DGIP) has introduced a new digital verification method that allows users to submit fingerprints directly through NADRA’s Pak-ID app.
This update is a major relief for overseas Pakistanis, senior citizens, and anyone who struggled with failed biometric scans on the old system.
A Major Upgrade in Online Passport Services
DG Passports Mustafa Jamal Qazi confirmed that the new system has fixed the recurring issues faced during biometric verification. Earlier, fingerprints often failed to capture, especially for overseas users using low-quality scanners or older devices.
Now, the process is simpler, faster, and fully integrated with NADRA. The app also includes a facial verification backup, making the service far more reliable.
The move supports the government’s wider goal of digitising passport services to make them accessible across the world without physical visits to consulates.
How Overseas Pakistanis Can Verify Fingerprints Online
The DGIP’s updated verification flow now uses the Pak-ID mobile app. All online passport applicants—especially those abroad—must complete biometric verification through this app.
Follow this new process step-by-step:
1. Start Your Passport Application
- Visit the DGIP e-Services portal and begin your online passport application.
- When you reach the biometric step, note down the Passport Tracking ID that appears on the screen.
2. Open the Pak-ID App
- Install and open the official Pak-ID app by NADRA.
- Select “Online Passport” from the app menu.
3. Link Your Application
- Enter your CNIC number.
- Enter the Tracking ID you received from the DGIP portal.
- This links your passport application with the Pak-ID app.
4. Capture Fingerprints
- Use the app’s camera-based fingerprint tool to scan and submit your fingerprints.
- Follow the on-screen guide for correct lighting and finger placement.
5. Use Facial Verification if Needed
- If fingerprint capture fails, select the facial verification option.
- The system automatically accepts whichever biometric method works.
6. Automatic Update & Final Submission
- Once verification is completed, the DGIP portal automatically updates your biometric status.
- You can then continue your application, make the payment, and submit without delays.
Why This Update Matters
- Eliminates repeated fingerprint errors
- Makes the online passport system practical for overseas Pakistanis
- Reduces visits to embassies and consulates
- Offers a fast and secure NADRA-integrated verification method
- Adds accessibility for senior citizens with worn fingerprints
Conclusion
Pakistan’s shift to digital passport processing has taken a major leap with the integration of fingerprint and facial verification through the Pak-ID app. This upgrade ensures smoother applications, fewer errors, and a better experience for millions of citizens living abroad.
With this system in place, applying for or renewing a passport online is now more reliable than ever.
FAQs
1. Can overseas Pakistanis complete the entire passport application online?
Yes. With biometric verification now available in the Pak-ID app, the process is fully online for most applicants.
2. What if the fingerprint scan fails in the app?
You can use the facial verification option as a backup. The system accepts either method.
3. Do I still need to visit the embassy for verification?
In most cases, no. The new biometric system removes the need for in-person verification.
4. Is the Pak-ID app free to use?
Yes. The app is free on both Android and iOS.
5. How long does biometric approval take?
It usually updates on the DGIP portal within minutes once verification is completed.












